I would like to start this article with statements that summarize comments I have heard from many franchise executives over the years . . .

The bad . . . 

“We tried mentoring and it didn’t work, “The mentors are telling their mentees to go outside the system,” and “the mentors are not meeting with their mentees.”

The good . . . 

“Nothing works like mentoring,” “When they hear from the mentor, they do it,” and “It’s a game-changer.”

The difference is simple – an effectively run mentoring program or a thrown-together program.

The goals of this article are to help you understand how great a successful mentoring program can be, and to help you get the good feedback.