Why are some franchisees successful and others aren’t? They all have the same operations manual and business model. One determination of success is how franchisees engage with their team. It is costly to lose great employees and keeps your franchise from growing faster. Many articles address “the great resignation” and how companies must adapt to the “new normal” to retain their teams. The pandemic has caused a short-term shock wave in many aspects of everyone’s lives. This article discusses how to engage with your franchise’s employees, so the great ones don’t want to leave for greener pastures; no matter the subsequent business trauma, you have systems in place. If you master all 7 Essentials, your franchise will keep your top talent no matter what issues arise.