You have your processes optimized and your service or product is tight. But the people? How do you get them running together instead of in different directions? How do you harness the power of unified effort?
There is good news and bad news: you have a lot of power over the team cohesion in your franchise. On the one hand, you have the authority to implement good changes; on the other hand, you can’t blame team problems on the team. Here are some ideas to help you obtain the environments and the people who will help your franchise run smoothly.
Dr. Tricia Groff: How Franchise Leaders Can Create Work Environments to Build Higher Team Cohesion
