Q&A With LeAnn Lambert of Woodhouse Spa
- When did you buy your franchise?
- My first Woodhouse Spa location in the SouthPark area of Charlotte, NC opened in January 2024 and I am already looking to expand by opening a second location.
- How did you find out about the franchise and why did you choose that franchise?
- I first found out about Woodhouse Spa when visiting as a guest at a different location. As soon as I experienced the luxury spa experience myself, I knew I wanted to bring that same experience, plus some, to my home community in Charlotte. Before being a guest at Woodhouse, I personally struggled to find a spa with resort like amenities in my community that provided everything I wanted like ease with parking and multiple treatments under one roof. After experiencing Woodhouse firsthand, I immediately began researching to see how I could bring a location to my own community.
- What was your working background?
- Before starting my career in franchising, I held positions in Financial Advising, Human Resources, and Real Estate. Throughout my career, I’ve gained valuable insights and skills that have shaped my journey to entrepreneurship. Each role I held not only deepened my expertise but also fueled my passion for creating meaningful impact. I’ve always aspired to own a business that resonates personally and aligns with my values. Today, I take pride in building opportunities, fostering job creation, and delivering exceptional services that make a positive difference in my community.
- What was the turning point that made you realize you wanted to change your career path?
- I love to see people grow in their passion for what they do. I always have. Providing jobs and a career path for someone while we grow as a team is the most attractive feature to being an entrepreneur. Building your brand and implementing your style, purpose and passion into each day is worth the journey.
- What was the process like once you signed the franchise agreement? As far as training, site selection, fit-out, etc.
- As a franchise owner of Woodhouse Spa, the corporate team excels in providing thorough guidance across all facets of business operations. They equip every owner with a comprehensive system that encompasses all necessary elements for spa management, setting the stage for potential expansion. This includes establishing a transparent budget and implementing a solid operational model right from the start.
- The site selection process was so helpful, as this was my first build out in a space like this. The training team for the providers truly helped my staff see the Woodhouse Way and set us up for success!
- What was your experience opening a franchise in a male-dominated sector?
- While the industry is competitive, male or female dominated, I see it as an opportunity to showcase my work ethic and excel with my demonstrated passion for helping others.
- Since opening your franchise, how have you helped to empower other female entrepreneurs?
- I’m a part of multiple groups including Women in Business with Charlotte Area of Commerce, BraveWorks of Charlotte, Women Trusting Women and Ladies Lifestyle Network where I’m able to connect, network, and help mentor women who are interested in starting their own entrepreneurial journey. I’m proud to see more women becoming prominent members of the franchise community and I’m honored to be provided the opportunity to share wisdom, and advice, or just listen to what the up-and-coming women in the industry are experiencing.
- If someone was interested in joining your franchise system, what would you say to them?
- Do your homework and be patient! You must know the market, the industry, current demand and future projections of your business. Get to know people in the community to ensure you have support. Once the homework is complete, the business plan is in place and your passion is there, run with your hard work and determination.
