By: PuroClean
As PuroClean enters its 25th year in business, the restoration franchise is celebrating a landmark achievement that places it among the most successful franchise systems in North America: surpassing 500 locations across the United States and Canada.
According to the International Franchise Association (IFA), brands with more than 500 locations represent just 7 percent of franchise systems nationwide. At 25 years strong and more than 500 locations, PuroClean stands among a highly select group of franchise brands that have achieved both scale and staying power.
PuroClean’s network spans major metropolitan areas and secondary markets, delivering water, fire, mold, and biohazard remediation services through locally owned and operated businesses that help families and businesses recover after some of their most difficult moments.
Twenty-Five Years of Building with Purpose
Founded in 2001 as PuroClean, with roots dating back to 1986, the brand has evolved into the largest privately owned restoration franchise system in North America. Under the ownership of Chairman & CEO Mark W. Davis and Vice Chairman Frank Torre, PuroClean has paired long-term, private ownership with strong, consistent performance. In addition, enhanced by a new era of leadership led by Davis and Torre, system-wide sales have increased fivefold since 2014 while the brand continues to expand its footprint responsibly.
That philosophy has resonated across the franchise network. Today, 85 percent of PuroClean Franchise Owners report strong respect for the franchisor, reflecting the trust and alignment that have helped sustain the brand for a quarter century.
“As we enter our 25th year, we’re recognizing how far this brand has come while staying focused on what’s ahead,” said Davis. “Our growth is driven by our Servant Leadership culture and relentless commitment to the customer experience. Leadership for us means growing our brand while continuing to serve our Franchise Owners at every stage of their individual growth cycles.”
A Legacy of Growth: Key Moments From PuroClean’s First 25 Years
PuroClean’s journey has been marked by strategic expansion, industry innovation, and steady investment in training and support.
Key moments include:
- 2001: Corporate holding company PuroSystems establishes PuroClean as the franchise brand.
- 2006: “The Paramedics of Property Damage” slogan is filed
- 2010: Expansion into Canada
- 2011: Opening of the PuroClean Academy’s IICRC-approved Applied Structural Drying (ASD) “Flood House” in Tamarac, Florida, currently one of only 28 worldwide
- 2013: Steve White joins PuroClean as President & COO
- 2015: Mark W. Davis and Frank Torre acquire the company, ushering in a new era of private ownership, franchise-first growth strategy supported by significant financial investment, quality talent, and technology designed to strengthen system-wide performance
- 2019: Launch of the PuroVet Program, creating a streamlined path to franchise ownership for military veterans
- 2022: Expansion into Puerto Rico
- 2023: PuroClean surpasses $400 million in system-wide sales
- 2025: The brand exceeds 500 locations across North America
- 2026: Brand celebrates 25-year anniversary, starting the year strong, as it is inducted into Entrepreneur Magazine’s 10-Year Consecutive Ranking Club and ranked #91 on its Franchise 500 list
Each milestone reflects a balance of measured growth and long-term system health, a balance Torre says is possible because the company remains privately owned.
“Private ownership allows us to grow with intention,” Torre said. “It enables us to invest in people, partnerships, and infrastructure while staying true to the values that built this brand.”
Strengthening the System Through Smart, Purposeful Partnerships
As PuroClean continues to expand how it supports customers and teams, the company has built stronger national support through strategic partnerships designed to improve both customer experience and field performance.
A new National Strategic Partnership with Go Mini’s gives PuroClean’s 500-plus locations access to secure, on-site portable storage containers delivered directly to job sites. This streamlines pack-outs and safeguarding customers’ belongings during water, fire, mold, or biohazard restoration. With standardized discounts, priority response, and weatherproof, ground-level units that fit even in tight spaces, the collaboration improves operational efficiency for Franchise Owners while providing homeowners with added peace of mind during stressful recovery periods.
Additionally, PuroClean has deepened its commitment to world-class training through a partnership with KnowHow, the AI-powered platform that delivers step-by-step operational guidance directly to technicians in the field. KnowHow complements PuroClean’s industry-leading training ecosystem by giving teams instant mobile access to more than 300 procedures across all major restoration disciplines. Together, these partnerships support reliable, expert service across North America as the brand enters its next 25 years.
Industry Recognition Sets the Stage for the Next Chapter
PuroClean’s 25th anniversary year has already brought industry recognition, including being named one of Franchise Dictionary Magazine’s Top 100 Game Changers. The brand continues to invest in systems that help Franchise Owners grow, from advanced training to technology that strengthens performance across the network.
“Reaching 25 years and surpassing 500 locations speaks to the consistency of this brand and the strength of our Franchise Owners,” said Steve White, President of PuroClean. “Our focus has always been on building a system that supports long-term success.”
With more than 500 locations now in operation, PuroClean is setting its sights on underserved markets, expanded national partnerships, and a long-term goal of becoming a $1 billion franchise system.
Twenty-five years in, the company’s momentum shows no signs of slowing. For entrepreneurs looking to build a business with purpose, supported by a proven system and a culture that puts people first, PuroClean’s next chapter is just beginning.