When Austin Crittenden founded The Scoop N Scootery in 2014, it wasn’t because he had a long history in the ice cream business. Quite the opposite. Crittenden didn’t come from a dessert background or a delivery-only empire—he simply had a vision, a food truck, and the kind of grit that builds something from sheer determination.
That something became one of the most exciting new brands in the dessert franchise space.
Launched as a delivery-only ice cream truck in the Boston area, The Scoop N Scootery kicked off with a mission: create decadent, unforgettable sundaes, deliver them fast, and make the experience as fun and memorable as possible. In the beginning, that meant long hours for Crittenden and his team, flavor experimentation, constant tweaks to the process, and a relentless focus on quality. Every sundae had to do more than just satisfy—it had to leave an impression that customers would talk about and share.
It worked.
The buzz grew quickly. Customers began spreading the word about the brand’s signature sundaes, the speed of service, and a presentation to catch any Instagram follower’s eye. What started with one truck and an idea soon expanded into a full-blown dessert delivery phenomenon.
From One Truck to Multiple Territories
In 2019, just 3 years after its initial brick-and-mortar location launch, Grubhub named The Scoop N Scootery the #1 dessert delivery shop in America, a national spotlight that validated the strength of their model and the momentum they’d built through pure hustle.
To quote Scoop N Scootery’s website: “Every single day for years we immersed ourselves in ice cream delivery and hoped we’d come out the other end with that secret sauce—that magic system to produce and deliver our sundaes at mass. It wasn’t easy, but we found it.”
That “magic system” is now available to entrepreneurs nationwide, as The Scoop N Scootery officially began franchising in 2024. The opportunity offers franchisees a proven operational model, recipes that resonate with all palates, marketing guidance, and the kind of logistics system that can turn sundaes into sales.
Today, The Scoop N Scootery operates three brick-and-mortar locations in Arlington, Allston, and Cambridge, Massachusetts, along with its first franchise unit in Charlotte, North Carolina (sold in February of 2025). The company’s delivery operation fulfills more than 500 deliveries a day across its three corporate stores—proof that the brand’s early efforts to build a scalable system paid off.
A Viral Twist to Top it Off
Beyond operations, what makes this brand stand out is its ability to grow organically through strong storytelling and a savvy digital presence. The Scoop N Scootery has made significant strides in its social media, especially TikTok.
“We’ve ramped up our social media presence with TikTok videos—some reaching over 2 million views. This has catapulted our business to new sales heights,” shared Crittenden of the brand’s newest growth efforts. “This robust social media presence has had a measurable impact on our sales and our start-up time for new locations as brand recognition grows.”
Franchisees gain not only a system that has been meticulously designed for speed, simplicity, and quality, they also benefit from the brand’s blossoming social presence and a name recognized by millions online.
The Dessert Franchise Designed to Stand Out
The Scoop N Scootery franchise is a forward-thinking dessert model built for today’s consumer. The branding, the product line, the delivery model — all of these pieces swirl into a perfected concoction that captivates today’s dessert lover and creates a brand that stands out.
From loaded sundaes and galaxy swirls to colorful packaging and clever flavor names, everything about the experience feels fresh and intentional. After all, it’s only at Scoop N Scootery customers can order the Fainted Pikachu, a Fudge Judy, SKIPPY da do da Dae, or the Demogorgon.
National expansion is ramping up. Franchise partners can expect comprehensive training, startup guidance, an operational roadmap, and ongoing support designed to shorten the start-up time and accelerate ROI.
As Scoop N Scootery looks ahead, the company is targeting franchise expansion in major metro areas and delivery-friendly suburban markets where demand for premium desserts and convenience align. With the systems in place, a strong brand voice, and a founder who’s still actively involved, the foundation is set for rapid growth.
At its core, The Scoop N Scootery is still fueled by the same spirit that got it started. It’s a brand born from scratch, backed by a team who believed they could do something better than what was out there.
And now, the opportunity to be a part of this something-special brand is knocking. To learn more about franchising with The Scoop N Scootery, visit https://thescoopnscooteryfranchising.com.